Director, Student Success Initiatives
Denise Poole join Penn State in July 2019 as the Unversity’s inaugural director of student success and currently oversees the Student Success Center within Undergraduate Education. Before arriving at Penn State, Denise served as the director of academic and student-athlete support services and compliance officer at New York University. In this role, Denise oversaw operations for the Academic Affairs Office which offers eligibility, admissions, advising, and student development support to NYU’s Department of Athletics and varsity student-athlete population. Denise also and partnered with faculty and administration across NYU's ten undergraduate colleges and the Division of Student Affairs to support the University’s recruitment, retention, and student success initiatives. Denise served on various NYU committees and groups including the Undergraduate Advising Deans Committee, the Intercollegiate Athletics Advisory Committee, the NYU Advising Network, the Starfish ("NYU Connect") Core Configuration Team, and the Department of Athletics Senior Staff. Denise is a Past President of the National Association of Academic and Student-Athlete Development Professionals (N4A), serving as the Association’s president during the 2019-2020 academic year. She provided leadership to N4A's organizational enhancement and strategic planning efforts for the past 12 years and has served as a faculty member for the Association's Professional Development Institute for nine years. Denise earned her M.S. in applied educational psychology with a focus in college student development and counseling from Northeastern University and a B.S. in psychology from Saint Joseph’s University. Denise is currently pursuing a Ph.D. in workforce education and development with a focus on organization development and change.